Fortem People Privacy Information

(For candidates/clients/suppliers/3rd parties/website users):

The below information explains what Fortem People does with your personal data, whether we are in the process of helping you find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving service from you, using your data to ask for your assistance in relation to one of our candidates or simply visiting our website or applying for a job.

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the company responsible for your personal data (Fortem People) can be found below. It describes how we collect, use, and process your personal data and how we comply with our legal obligations to you.

What personal data do we collect and who from?

• Candidate Data – We only ask for details that will genuinely help us to help you e.g. Name/Age/Contact Details/Education/Employment History/Emergency Contacts/Immigration Status/Financial Information – where appropriate we may also collect information related to your health, diversity information or any criminal convictions
• Client Data – As our client, we need to collect and use information about you which will help in providing you with; finding candidates who are the right fit for your organisation/managing your recruitment processes/notifying you of useful information in context with our service
• Supplier – We need some information from our suppliers to ensure that things run smoothly. We need contact details of relevant individuals within the organisation so that we can communicate with you, as well as bank details so that we can pay you for your service
• Referee and Emergency contacts – To provide candidates with suitable employment opportunities safely and securely and to provide for every eventuality for them and our staff, we need some basic background information
• Website Users – We collect a limited amount of data from our website users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular

Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship.

How does Fortem People safeguard your personal data?

• We care about protecting your information and have put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach

If you suspect any misuse or loss of or unauthorised access to your personal information, please let us know immediately

How long do we keep your personal data for?

• We will delete your personal data from our systems if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for two years (or for such longer period as we believe in good faith that the law or relevant regulators require us to preserve your data). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected

• For those candidates whose services are provided via a third-party company or other entity, “meaningful contact” with you means meaningful contact with the company or entity which supplies your services. Where we are notified by such company or entity that it no longer has that relationship with you, we will retain your data for no longer than two years from that point or, if later, for the period of two years from the point we subsequently have meaningful contact directly with you

• When we refer to “meaningful contact”, we mean, for example, communication between us (either verbal or written), or where you are actively engaging with our online services. If you are a candidate, we will consider there to be meaningful contact with you if you submit your updated CV onto our website or take part in any of our training. We will also consider it meaningful contact if you communicate with us about potential roles, either by verbal or written communication or click through from any of our marketing communications. Your receipt, opening or reading of an email or other digital message from us will not count as meaningful contact – this will only occur in cases where you click-through or reply directly

What personal data do we collect and who from?

  • One of the GDPR’s main objectives is to protect and clarify the rights of EU citizens and individuals in the EU with regards to data privacy. This means that you retain various rights in respect of your data, even once you have given it to us. These are described in more detail below
  • To get in touch about these rights, please get in touch. We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise
  • Right to object: this right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our ‘legitimate interests’ ; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes
  • The “legitimate interests” and “direct marketing” categories above are the ones most likely to apply to our Website Users, Candidates, Clients and Suppliers. If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:
    – we can show that we have compelling legitimate grounds for the processing which overrides your interests; or
    – we are processing your data for the establishment, exercise, or defence of a legal claim.
  • If your objection relates to direct marketing, we must act on your objection by ceasing this activity
  • Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities (for example, for our marketing arrangements or automatic profiling), you may withdraw this consent at any time and we will cease to carry out the particular activity that you previously consented to unless we consider that there is an alternative reason to justify our continued processing of your data for this purpose in which case we will inform you of this condition.
  • Data Subject Access Requests (DSAR): You may ask us to confirm what information we hold about you at any time, and request us to modify, update or delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive”. If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.
  • Right to erasure: You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria:
    • the data are no longer necessary for the purpose for which we originally collected and/or processed them;
    • where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;
    • the data has been processed unlawfully (i.e. in a manner which does not comply with the GDPR)
    • it is necessary for the data to be erased for us to comply with our legal obligations as a data controller; or
    • if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.
    • We would only be entitled to refuse to comply with your request for one of the following reasons:
    • to exercise the right of freedom of expression and information;
    • to comply with legal obligations or for the performance of a public interest task or exercise of official authority;
    • for public health reasons in the public interest;
    • for archival, research or statistical purposes; or
    • to exercise or defend a legal claim.
  • When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.
  • Right to restrict processing: You have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either: (i) one of the circumstances listed below is resolved; (ii) you consent; or (iii) further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest.
  • The circumstances in which you are entitled to request that we restrict the processing of your personal data are:
    • where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;
    • where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data;
    • where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and
    • where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.
  • If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data
  • Right to rectification: You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves a disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.
  • Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority.
  • You may ask to unsubscribe from job alerts at any time. Please contact us via our email address
  • It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data

How you can get in touch with Fortem People?

You can write to us at the following address:

DO YOU HAVE A QUESTION?

If you have any questions regarding our service, how we work or how we can help your company, please use the form below to drop us a message and a member of the team will be in touch as soon as possible!

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